Ways to reach 888casino
| Option | How | When |
|---|---|---|
| Phone | +1 833 677 8890, toll-free | Every day, 8 am to midnight ET |
| Live chat | Log in, open the User icon, choose Help Center, then Chat | 24/7, logged in only |
| The email link on the Contacting us page of 888's Ontario help centre, which 888 points to for login problems | Any time | |
| Help centre | help.888.ca: answers on your account, technical issues and responsible gaming | Any time |
Quick fixes for common problems
- Can't log in: 888's help centre says to check your username and password and use the reset or reminder steps, tick the "I am eligible and fit to play" box before you click Log in, and wait a few minutes if the server can't be reached. If your account has been closed or you're self-excluded, you won't be able to log in until that's sorted out.
- The site or app can't confirm your location: turn on Wi-Fi and location services, close any VPN or remote desktop program and update the app. Our 888casino app guide lists 888's steps.
- A deposit hasn't arrived: 888 lists deposits at up to 10 minutes, rarely up to 24 hours. Check your email first, then contact 888. See our deposits guide.
- A withdrawal is taking a while: 888's times are in business days, and your first withdrawal needs a copy of your photo ID. See our withdrawals guide.
- Looking for deposits, withdrawals, ID upload or limits: they're all in the Cashier, which you open with the Cashier button once you're logged in.
If 888 doesn't resolve your problem
Start with 888's own support and keep any reference number it gives you. If you're not happy with the answer, you can take your complaint to iGaming Ontario. Our guide explains how complaints work.
If gambling is becoming a problem
888's Control Centre, under the shield icon, lets you set limits, take a break or self-exclude. For free, confidential support any time, contact ConnexOntario at 1-866-531-2600, text CONNEX to 247247 or visit connexontario.ca.
Questions
What is 888casino's phone number in Ontario?
+1 833 677 8890, toll-free, every day from 8 am to midnight ET.
Does 888casino have live chat?
Yes, 24/7, but only when you're logged in. Open the User icon, choose Help Center, then Chat.
How do I email 888casino?
Use the email link on the Contacting us page of 888's Ontario help centre. 888 points people who can't log in to it.
What if 888casino doesn't fix my problem?
Use 888's complaints process first, then you can take an unresolved complaint to iGaming Ontario.
Sources
We checked these details against 888's Ontario help centre and banking pages on November 6, 2026. Contact hours can change, so check 888's Contacting us page if something doesn't match. Read how we research and fact-check.