Slots and games
Jackpot City says it has hundreds of casino games. Most are powered by Apricot, with more from Pragmatic Play and On Air.
Check each game's rules and paytable before you play.
New to slots? Read slot RTP and volatility, explained.
Paying in and cashing out
Jackpot City's Ontario site shows Visa, Mastercard, Interac and American Express. You deposit from the Bank tab after you log in. Withdrawals are usually paid back to the method you deposited with.
Compare every site we review in our guide to Interac at Ontario casinos.
On your phone
Jackpot City has an Ontario app for iPhone, and the site also works in your phone's browser.
Safer play tools
Every regulated Ontario site must let you set deposit and loss limits by the day, week or month, take a break of one day to three months, and self-exclude. If you raise or remove a limit, the change waits at least 24 hours. Every regulated site is also covered by iGaming Ontario's self-exclusion program, which lets you exclude yourself from all of them at once (AGCO Standards 2.13, 2.14, 2.23 and 2.24).
Jackpot City lets you self-exclude on its website or close your account for six months or longer through its Help Centre.
Our guide to deposit limits, time-outs and self-exclusion explains each tool.
Who runs it
CADTREE LIMITED, a company registered in Alderney. Jackpot City says it holds licence number OPIG1236392, issued June 23, 2022. Jackpot City is listed in iGaming Ontario's directory for casino.
Customer support
How to reach Jackpot City's support team:
- Email: Shown in its Ontario FAQ
- Live chat: 24/7, in its Help Centre
- Phone: 1-888-378-1328, 24/7
Contact details as Jackpot City listed them on October 10, 2026.
See how other sites' support teams answered in our customer support test.
Good to know
- Pick Ontario on the province selector, so you're on the regulated site.
- Withdrawals usually go back to the method you deposited with.
- American Express is one of its card options.
How we checked
We checked these details on October 8, 2026 using the sources below, mainly Jackpot City's own Ontario information, its app listing and iGaming Ontario's directory. Details can change, so check the site's cashier and terms before you play. Read how we research and fact-check.