Slots and games
Caesars says its app has hundreds of slots, Caesars-only exclusives and jackpot games. In 2024, Pragmatic Play announced it was rolling out its games with Caesars in Ontario.
Check each game's rules and paytable before you play.
New to slots? Read slot RTP and volatility, explained.
Paying in and cashing out
Caesars' Ontario terms say you can fund your account with a verified debit or credit card or a reloadable prepaid card in your name. All payments are in Canadian dollars.
Withdrawals can be paid by cheque, wire, credit card or another method Caesars chooses, and payouts can take up to 72 hours of internal processing. Deposits and withdrawals together are capped at $10,000 a day, and Caesars can refuse a card withdrawal within 14 days of a card deposit. Caesars' payments page says Interac e-Transfer is available for players in Canada, though availability may vary.
Compare every site we review in our guide to Interac at Ontario casinos.
On your phone
The Caesars Palace Online Casino app is in the App Store, and its listing says it works in Ontario and Alberta.
Safer play tools
Every regulated Ontario site must let you set deposit and loss limits by the day, week or month, take a break of one day to three months, and self-exclude. If you raise or remove a limit, the change waits at least 24 hours. Every regulated site is also covered by iGaming Ontario's self-exclusion program, which lets you exclude yourself from all of them at once (AGCO Standards 2.13, 2.14, 2.23 and 2.24).
Caesars' Ontario terms let you set daily limits, suspend your account, take a time-out of at least 72 hours or self-exclude.
Our guide to deposit limits, time-outs and self-exclusion explains each tool.
Who runs it
American Wagering, Inc. Caesars' Ontario terms say it holds an iGaming operator registration from the AGCO and provides games as an agent for iGaming Ontario. The site is listed in iGaming Ontario's directory for casino and sports betting.
Customer support
How to reach Caesars Palace Online Casino's support team:
- Email: No current address published
- Web form and live chat: Through its Ontario support hub. Chat runs 24/7 and may ask for the email on your account.
- Phone: 855-700-0123, from 8 am to 1 am ET
Contact details as Caesars listed them on October 10, 2026.
See how other sites' support teams answered in our customer support test.
Good to know
- Casino and sportsbook share one Ontario site.
- Deposits and withdrawals are capped at $10,000 a day combined.
- A card withdrawal can be refused within 14 days of a card deposit.
How we checked
We checked these details on October 8, 2026 using the sources below, mainly Caesars's own Ontario information, its app listing and iGaming Ontario's directory. Details can change, so check the site's cashier and terms before you play. Read how we research and fact-check.
- Caesars Palace Online Casino: Ontario terms and conditions (effective April 20, 2026)
- Caesars Palace Online Casino: Payments
- App Store: Caesars Palace Online Casino
- AGB: Pragmatic Play's Ontario rollout with Caesars (2024)
- Caesars Palace Online Casino: Ontario support
- iGaming Ontario: Directory of regulated sites
- AGCO: Registrar's Standards for Internet Gaming